Mate had exactly the same … “you didn’t tell us about a previous claim…” “but it was ‘just’ a windscreen”… question was any claims…
He chose to pay the increase… bit of a lesson as you say and really felt a bit underhand.
Hi @Carole have you seen this one from Pelican?
Easy guide with pictures.
https://www.pelicanparts.com/techarticles/Boxster_Tech/01-BASICS-Jacking_Up/01-BASICS-Jacking_Up.htm