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A-Plan Insurance

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About A-Plan Insurance

  • Birthday 02/12/1992

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    2005 987

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    Special Insurance offers for BoXa.net members

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  1. Thank you for trying us though it's always worth checking again at renewal as insurers change their criteria and schemes all the time as well as developing new policy schemes available to us
  2. No problem here if you need me! 01635 874646
  3. Would you like us to take a look for you?
  4. As a broker we use 40+ insurers and their approved repairers, their terms etc all vary slightly as do their repairers - as I say, if you pm me your postcode (as I don't want you posting personal information publicly) I can find out who did the call, and listen to it if needed. All feedback is welcomed, as if the call wasn't satisfactory then we can highlight any areas for further training also. We do usually say, for example with kit cars, I know some of these questions may not be fully relevant but we do have to ask them such as "how many doors" - now most kits have no doors, but occasionally people do fit doors. When asking if there's any mods a few do get missed off the list occasionally and the individual questions often prompt their memory. As an example, I've spoken to someone recently who forgot about the gearbox change and it was when I asked auto/manual they said, "oh auto, but it used to be manual, sorry can you add that to the mods list" - that's quite a big one to miss off. It just allows us to ensure that the cover we are offering is the right one for you and your car, and nothing is missed off for the insurers to query in a claim. Essentially, we are making sure that if something were to happen then we have the confidence that the information is fully correct. The registration doesn't always pull through the correct information in terms of engine size for example, and a soon as people hear the make and model they often just say "yep" before we've said the other details - this makes sure what we have on your policy documents is accurate. We've actually had NCB proof sent to us from other brokers/insurers which shows the vehicle details incorrect - so we've called the client to check it and it would turn out they've been insured with incorrect models, incorrect vehicle registration year and all sorts for years because they never took a thorough look at the documents (it happens). Depending on the insurers quoted with, the windscreen approved repairer is likely to be either through National Windscreens who most insurers use or Auto Windscreens who some insurers use. A handful use other repairers such as Autoglass, but majority use National Windscreens. Carlie
  5. It is for compliance reasons and being regulated by the fca. We do have to ask them, seats for example some people do remove seats, we aren't allowed to presume or lead your answers. I'm actually a little surprised you weren't asked them elsewhere. Perhaps as we are an advised service and many are non advised. Our insurers use genuine parts in their repairs, if you could pm me your postcode I will check who you spoke to. Did you definitely call Thatcham or was it a local branch? Carlie
  6. Sorry I missed your message, I was in hospital with my little one so wasn't online. I see you got it sorted with Churchill now, we've had higher than expected call times this week but our hold times haven't really gone over 10 minutes tops. Carlie
  7. All of our insurers include at least 30 days EU cover - didn't realise that there were other insurers out there not including it ๐Ÿคจ Some like to be notified, some don't require notification. It depends on the insurer - most like to know dates travelling and countries travelling to and through, but none of ours are charging extra unless it's over the days included in the policy. Carlie
  8. That's a large increase. It does vary with insurer, some load 10% some 25% for example - it depends on their stats of their risks insured with/without sp30s, also if you go with a budget insurer they do tend to be slightly higher, same with their admin fees (some are cheap to start up like you see on comparison sites but will make money back on changes throughout the year with large fees etc) Generally with specialists, if it's your first/only one then it doesn't have much of an impact - happy to take a look for you? 01635 874646 Club discount for mentioning BoXa.net and obviously I'm online for added support too Carlie 01635 874646 www.aplanspecialist.co.uk
  9. Thanks TrevTee! I'll let Chris Sheen know about your comments Carlie
  10. We can't win them all ๐Ÿ˜‰ but definitely try us next year! Carlie
  11. Thanks! Hopefully we do well on the 2nd vehicle too as we do multi discounts ๐Ÿ˜ We can quote up to 30 days before it's due ๐Ÿ‘ Carlie
  12. Thank you!!! I'll pass on to Chris Sheen who you dealt with.
  13. Thanks Rog, I'm glad we got it sorted! P.s. I have a mini... love it
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