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Insurance renewal.


perebrine

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Just had the Insurance renewal notice. It's for myself & the wife. We were with the RAC & they wanted £340, almost £60 more than last year. So I went on Compare the Market & have got the same cover for £214 with LVE.
I never bothered contacting the RAC to see if they could match it, it really does pay to look around when your insurance is due. It's so simple to do now.
Why do these companies just increase, year on year? We have 9 years NCB & you'd think they'd reward you, by lowering it or at least not increasing it.

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They rely on inertia and people simply allowing their policies to auto renew. Personally I'm on the comparison websites every year as well as looking at people like Direct Line. Might try a broker next year as well. 

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Direct line have just sent me thru my renewal.  More than last year AND more than if I type my details back into the web site !

To top it off they are trying to charge me £47.09 if I do not want to renew with them  ! I shall enjoy the telephone conversation reminding them what a 12 month contract is and how removing monies without my consent is fraud :-D

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I have to agree, however as I am a buyer by trade, I do not let them get off lightly with quoting "their policies" as law.

Well I've pinged of RFQ's to all site sponsors, I don't expect them all to actually respond. 

Eg A-plan called me last week while I was in a meeting, I asked them to call be back later in the day ......still waiting for that call.

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I called one of the site sponsors to get a tentative quote as my policy with Admiral expires in early April this year......well it was about a third more expensive that Admirals price with lower excess.

In fairness they did say it was too early to get a firm quote but even so it was way over the top on price...........or was it ?   (Jeremy Clarkson voice)   

Do the cost drawbacks of insurance from a specialist company outweigh the benefits e.g. lower cost in my case of a high street insurer such as Admiral - e.g. what will their policy be for windscreen replacement, will they replace with OEM glass at a reputable fitting centre or will they insist on cheapo Autoglass,bodge it on your driveway fitting. Same for accident repairs etc...

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always worth checking what is covered - many hike up the xs or drop all sorts of "usual" benefits  to get a cheaper premium. 

Then try and sell them back to you once you call them to accept.  And that's before they try to bully you into auto renewable policies.

So far the local A-Plan came back with a slight cheaper x/s but double the policy !! Shame as they are usually in the ball park and I've had nothing but great service, including years ago when I had to claim.

 

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Don't forget Quidco too.  I usually scope out the cheapest companies via comparison site.  Then go direct via Quidco.  You can get anywhere between £25-£75 cash back.

Insurance is a winner on that site, pays out a decent sum for new policies.

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I do think A plan are not as competitive as they used to be. Quoted £635 for the bmw!:o Also have got the boxster £50 cheaper through greenlight with a cheaper excess. (plus they allow mods :))

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CCI's comms have been superb; I emailed them initially, got a call back start of business following day.

Went through the basics, gave them all the details and asked them to call back with quote at 2pm as I would be in meetings up till then.

Called back on the dot.

confirmed everything, explained all the details, took payment - sorted !

now that's my idea of customer service

 

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Whilst I appreciate everyone is different, here's the breakdown so far:

 

Direct Line renewal: £ 247.47  (£250 xs)

Direct Line web site £229.95  (£250 cs)

A-Plan (Thatcham) £390  £200 xs)

A-Plan (sponser)  never called back as requested at least a week ago

AIB  "£400+ we can't get near"

comparetheMeercat  (Zenith) £ 268.28  (£250 xs)

Greenlight  £298.02  (£250 xs) Has legal and protected NCB etc that the others don't have.

 

Now I was going to tweak Greenlight to match the others, however it's underwritten by Highway (part of LVE). 

Their policy states 14 days for a hire car and then you pay.  However, in my experience, if they can't get parts for the repair then they instruct "

Quote

that the repair has not started thus you can not have a hire car. "

 When my old Evo VI was vandalised years ago, they were quoted 5-8 weeks delivery for the part, refused to return the car as they deemed it unsafe to drive without the spoiler and also refused to give me a hire car until the spoiler was delivered !

So, whilst the cover and service is very tempting frim Greenlight and their attitude towards modifications and track days excellent, their underwriter's are nothing short of Teflon coated crooks.

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On 17/02/2016 at 11:00 AM, Patt said:

Whilst I appreciate everyone is different, here's the breakdown so far:

 

Direct Line renewal: £ 247.47  (£250 xs)

Direct Line web site £229.95  (£250 cs)

A-Plan (Thatcham) £390  £200 xs)

A-Plan (sponser)  never called back as requested at least a week ago

AIB  "£400+ we can't get near"

comparetheMeercat  (Zenith) £ 268.28  (£250 xs)

Greenlight  £298.02  (£250 xs) Has legal and protected NCB etc that the others don't have.

 

Now I was going to tweak Greenlight to match the others, however it's underwritten by Highway (part of LVE). 

Their policy states 14 days for a hire car and then you pay.  However, in my experience, if they can't get parts for the repair then they instruct "

 When my old Evo VI was vandalised years ago, they were quoted 5-8 weeks delivery for the part, refused to return the car as they deemed it unsafe to drive without the spoiler and also refused to give me a hire car until the spoiler was delivered !

So, whilst the cover and service is very tempting frim Greenlight and their attitude towards modifications and track days excellent, their underwriter's are nothing short of Teflon coated crooks.

As a broker we deal with 11 different underwriters not just LV, the LV policy just offers the most flexible benefits like track cover, free modifications and EU cover.

You get a hire car for the duration of repair, the 14 day hire car you are refering to is an added benefit you can pay for the give you a hire car for 14 days if your car is stolen or written off when normally with any insurer you just have to wait for the cheque.

The LV insurance group have one of the best claim departments in the business with 5 star reviews. We have dealt with LV for years and never had any problems. We had a Total loss last week on a modified S2000 that they paid out for in less than 5 days.

Also had a policy last week with LV on a Camper Van that the customer had insured for £8000 when LV engineer inspected the vehicle he felt that the vehicle was worth closer to £13000 so despite the customer only listing the vehicle as £8000 LV still paid him £13000.....The service they offer is amazing.

They score an 8.9 out of 10 customer satisfaction rating out of 9560 independent reviews.

LV bought the Highway insurance brand years ago so the claims department is actually LV not Highway its just the name they carried over. Even the policy booklet you receive is LV.

Kind Regards
Neil

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