Ninja02 Posted May 10, 2019 Report Share Posted May 10, 2019 Just had my car into Sheffield OPC for some warranty work. I have been told the following are not covered under warranty. Door stays, door cards lifting at the window, exhaust bolts corroded, with one leaking. Anybody know if these are covered or if anyone has had repairs done on these under warranty Phill Link to comment Share on other sites More sharing options...
BoxsterSPete Posted May 10, 2019 Report Share Posted May 10, 2019 I watch with interest as I bought mine from Sheffield OPC. Is it worth phoning your next closest dealership? Hope you get sorted. Pete Link to comment Share on other sites More sharing options...
718as Posted May 10, 2019 Report Share Posted May 10, 2019 Sounds like they would see them as wear and tear. Link to comment Share on other sites More sharing options...
Paul P Posted May 10, 2019 Report Share Posted May 10, 2019 surprised at door cards - would fight that one - I personally wouldn't expect the exhaust bolts to be covered - fwiw I was today quoted approx £200 + vat for exhaust bolt replacement both sides by a local indy - but I don;'t need mine fixing at the moment (they aren't blowing) Link to comment Share on other sites More sharing options...
981Ad Posted May 10, 2019 Report Share Posted May 10, 2019 2 hours ago, Ninja02 said: Just had my car into Sheffield OPC for some warranty work. I have been told the following are not covered under warranty. Door stays, door cards lifting at the window, exhaust bolts corroded, with one leaking. Anybody know if these are covered or if anyone has had repairs done on these under warranty Phill I had my exhaust bolts replaced at Portsmouth in January. Original quote was £610 which I got down to £490, then raised my concerns over the quality of the part with Porsche UK and got a £250 goodwill gesture. The parts are less than £50 and the rest is labour due to the design. My PSE was only 2.5 years old @20k at the time..... Link to comment Share on other sites More sharing options...
MIkeyv60 Posted May 10, 2019 Report Share Posted May 10, 2019 Can i ask why do you want them replaced? Link to comment Share on other sites More sharing options...
BoxsterSPete Posted May 10, 2019 Report Share Posted May 10, 2019 Personally I would consider both items a warranty issue. I would not expect exhaust bolts to corrode so quickly. They should be made of a suitable material so they don't corrode, by design they're obviously not fit for purpose! Link to comment Share on other sites More sharing options...
cambsnw8 Posted May 10, 2019 Report Share Posted May 10, 2019 Which exhaust bolts please so I know what to check Link to comment Share on other sites More sharing options...
Greenman Posted May 12, 2019 Report Share Posted May 12, 2019 On 5/10/2019 at 3:35 PM, Ninja02 said: Just had my car into Sheffield OPC for some warranty work. I have been told the following are not covered under warranty. Door stays, door cards lifting at the window, exhaust bolts corroded, with one leaking. Anybody know if these are covered or if anyone has had repairs done on these under warranty Phill There is a list of ‘wear’ items within the warranty documentation. Check carefully the list against the above items, as far as I can remember none of these are on the wear list in which case you need to be asking them why they aren’t covered as the docs suggest they are. On 5/10/2019 at 6:21 PM, 981Ad said: I had my exhaust bolts replaced at Portsmouth in January. Original quote was £610 which I got down to £490, then raised my concerns over the quality of the part with Porsche UK and got a £250 goodwill gesture. The parts are less than £50 and the rest is labour due to the design. My PSE was only 2.5 years old @20k at the time..... Wow, just the exhaust bolts?? I had a pSE installed al the local garage, all bolts had to be ground off, knocked out and replaced with new, £80. Link to comment Share on other sites More sharing options...
Stuart21UK Posted May 12, 2019 Report Share Posted May 12, 2019 On 5/10/2019 at 10:10 PM, BoxsterSPete said: Personally I would consider both items a warranty issue. I would not expect exhaust bolts to corrode so quickly. They should be made of a suitable material so they don't corrode, by design they're obviously not fit for purpose! I agree with the sentiment BUT if its faulty workmanship then it wouldnt be warranty work (paid for by Allianz the warranty insurer) however it should be covered by Porsche GB instead i.e. the manufacturer pays not the warranty provider.. Its this type of 'its not us , its them' that screws the punter with Porsche warranty work Link to comment Share on other sites More sharing options...
Ninja02 Posted May 13, 2019 Author Report Share Posted May 13, 2019 What's really annoyed me is the fact they have said the door cards have been forced, therefore are not covered. Why would a car that it seems has never seen anything but an OPC go elsewhere for say work on both doors when it's had Porsche Warranty all its life. More problems now, the windscreen had a repaired chip in it when I bought it, this is now a crack. Link to comment Share on other sites More sharing options...
daz05 Posted May 13, 2019 Report Share Posted May 13, 2019 It's a known issue especially in warmer climates. At the back of the door card there is an opening for the airbag that they mould back on, that will be the part which is lifting. If you google the door card you will see what I mean it's the green bit. Its repairable for sure I bet if you remove it. Link to comment Share on other sites More sharing options...
Ninja02 Posted May 13, 2019 Author Report Share Posted May 13, 2019 3 minutes ago, daz05 said: It's a known issue especially in warmer climates. At the back of the door card there is an opening for the airbag that they mould back on, that will be the part which is lifting. If you google the door card you will see what I mean it's the green bit. Its repairable for sure I bet if you remove it. Thanks Daz, I'd be able to do something if all else fails. I'll wait until they've replaced the drivers door switch, they have to remove the door card, shall see when this is done why they're lifting Link to comment Share on other sites More sharing options...
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