981 S minor service

[Patt]

air filters are extra !

[Greenman]

47 minutes ago, Adamsky said:

So It's booked in at Swindon OPC as they follow the guideline prices online.

I take it the filters etc get replaced even on a minor? lol...

Air filters were never in the minor service schedule originally. They were defined as part of the 4 yearly (40k) major service. They now seem to have been removed from even the Major Service job list on the set price menu so I’m at a bit of a loss to be honest.

[Nobbie]

1 hour ago, Adamsky said:

So It's booked in at Swindon OPC as they follow the guideline prices online.

I take it the filters etc get replaced even on a minor? lol...

Do let us know how you get on, be interesting to see what else they try and stiff you for?

[Adamsky]

44 minutes ago, Nobbie said:

Do let us know how you get on, be interesting to see what else they try and stiff you for?

haha, thanks nobbie. honestly, not looking forward to this now.

Greenman, I generally thought air filters were included on any service. Even Ducati throws in a Air filter on a service...

[fat haggis]

7 minutes ago, Adamsky said:

haha, thanks nobbie. honestly, not looking forward to this now.

Greenman, I generally thought air filters were included on any service. Even Ducati throws in a Air filter on a service...

the 981 has 2 air filters and are tricky to change .  luckily the previous owner of my 981 had changed his 2 air filters to K-N filters so no need to change , just clean now and again ....

[Adamsky]

Just now, fat haggis said:

the 981 has 2 air filters and are tricky to change .  luckily the previous owner of my 981 had changed his 2 air filters to K-N filters so no need to change , just clean now and again ....

Ahh right ok, this may make more sense to do  

[Patt]

Having seen them changed on utube - I'd hardly state tricky to change. 

Looks to me less time than changing the single 986 filter as you access through the boot, rather than engine cover etc.

[mike597]

On 7/18/2018 at 12:01 PM, Menoporsche said:

Wow, I would write a formal complaint about that and openly question whether it is the crime of fraud.

The usual come back from main dealers for things like this is to point to the 2 year service intervals and say "the condition of item X is such that in our opinion it will require renewal before the next scheduled maintenance" .  A simple but effective get out clause, I always ask for clarification if the item needs replacement now or before the next service, 9 times out of 10 it is the latter. 

I do sort of get their point though, if someone's brakes had 5k miles left on them but their service internal is 20k, it wouldn't look good if the dealer let them leave none the wiser and a few months later the brakes are down to the metal and potentially a safety failure point.  I'm sure the customer at that point would have no hesitation in pointing out the car 'was only serviced a couple of months back'.

 

 

[Patt]

Having received such poor service from two OPC's, I chose to drive up to Revolution.

Yes I still had to pay for OPC sparkplugs etc to keep my warranty intact, however piece of mind to know exactly where I stand with service items and consumables was well worth it. 

Examples from my 4yr service

 

 - exhaust gasket leaking - obvious to the naked eye, yet missed by Reading "gold class technician" whist his head was next to it replacing a faulty mount the week before !

air filters are fine, I've emailed some pictures and we can change should you wish.

Belt is new (not shown in any of the service history provided)

- recommend changing your gearbox oil n filter at your next service (2 yrs officially, but we know you will prob do that sooner)

someone's removed your locking wheels nuts (me)

Here is a video of a walk about check of your car including underneath.

tyres look like alignment needs adjustment - however understand you have requested that already

 

All done in less than a day, all in the same location with no fuss and I know exactly where I stand.  Whilst more expensive due to warranty BS from Porsche , I'm so much happier I know exactly where I stand. 

Some may call me a fan boy of @Russ_S and his band of merry monkeys, but I just appreciate they share my attention to detail and values to good customer service.  It's helpful that I have work and pleasure not too far from them so I can justify the travel a lot easier than most.

 

[Flyer0]

I notice the page in the link says the fixed prices are valid until the end of 2017 so no doubt some OPCs will try to use that as an excuse for changing more.

[Stuart21UK]

On 7/24/2018 at 7:31 PM, Flyer0 said:

I notice the page in the link says the fixed prices are valid until the end of 2017 so no doubt some OPCs will try to use that as an excuse for changing more.

there is disparity anyway...doesn't matter what the Porsche GB site says they seem to follow some weirdly different service list/prices

[Waxy]

Here is my take on the subject of servicing; I had my 4 year service carried out at an OPC in April.

This cost £1000, but I was not asked to pay for anything else. Also I figured that whilst £1000 is a lot of money, many car manufacturers expect you to service your car annually and therefore to me a major service split over two years for a premium sports car is not too bad.

I think the mindset should be that the £500-600 for your minor service is merely £250-300 per year, which isn’t OTT

[Jon61]

15 minutes ago, Waxy said:

I think the mindset should be that the £500-600 for your minor service is merely £250-300 per year, which isn’t OTT

That logic works up to a point, but if you DID have the car serviced each of those years, then you'd have had paid for twice as much oil, twice (-ish) as many other consumables, the comfort of knowing that the car had been running on clean oil etc twice as often, and the knowledge that the garage had looked over it for things going amiss (however superficially!) twice during that period instead of just once.

Initially I took the view that it was good that manufacturers had managed to extend the service interval, cars being more reliable, needing less intervention etc. However, if they're just going to bump up the cost of the now-biennial services when they're not doing significantly more than they used to do annually, just to recoup their annual income, it seems like a con. And if they also use the 2y interval to the next service to propose, as suggested by Mike above, that they now need to change things well before they've worn out (because they might not last another 2 years), then the longer interval begins to look even more like a money-making exercise rather than the saving you might have expected.

[Stuart21UK]

£1000 (or £1309 that an OPC quoted me with all the optional extras) is exorbitant given what a service actual includes (or doesn't include) even if it is every 20k or 2 miles...that makes it ££50 for mostly 'inspecting this bit, inspecting that bit, top up screen wash, take for a test drive, put a bit of lube here there or wherever'  on top of the necessary oil/brake fluid or whatever actually needs ot be done 

I am completely non-mechanical but when I look at the descriptor for what a service covers. its mostly 'buff' and hot air' IMHO

Boxster / Cayman (Type 981)

Fixed price servicing

Your Boxster or Cayman is in expert hands at your Porsche Centre. Here is a breakdown of what
is included and the pricing structure of servicing work.*

Minor service includes:

• Fault code analysis
• Replacement of pollen  filter
• Replace air intake pre- filter
• Replacement of oil filter and engine oil using Mobil 1 oil
• Provision of one litre Mobil 1 top-up pack
• Inspection of: vehicle underside and engine compartment, coolant hoses, coolant (level and antifreeze
check), radiator, air intake, brake system, brake hoses and lines, drive shafts, tyres, locks and latches,
electrical equipment, horn, windscreen wiper washing system, power steering and fluid level check and
lighting system (including headlights and indicators)
• Final test drive to check all major safety, comfort and mechanical systems for e ective operation
followed by final post-drive fluid level check

Major service includes:

All items in minor service as detailed plus:
• Check condition, and adjust if required: fuel system, parking brake, clutch, steering gear, tie rod ends,
axle joints, running gear, exhaust system, suspension, seat belts and throttle actuation

Boxster / Cayman Type 981 (2011-2015)

Minor Service £495.00

Major Service £630.00

Brake Fluid Change £95.00

 

[mrbikerdood]

On 7/24/2018 at 1:23 PM, Nobbie said:

Do let us know how you get on, be interesting to see what else they try and stiff you for?

In all honesty,id go Indi all the time,had not so great experience with SIlverstone OPC and always had a great service with Dovehouse,will now be using Lee from cotswold from now on as hes about an hr n half from Street

Si

[Adamsky]

2 hours ago, mrbikerdood said:

In all honesty,id go Indi all the time,had not so great experience with SIlverstone OPC and always had a great service with Dovehouse,will now be using Lee from cotswold from now on as hes about an hr n half from Street

Si

Does this effect the resell value of the car if it's not OPC?

[steveyvuk]

On 7/16/2018 at 9:37 AM, Adamsky said:

Hi all,

just wondering if anyone can tell me a cost for a minor service on a 981 Boxster S? It's my first service and have been quoted £510. Seems expensive for a minor? The car is 6 years old with 20k miles on

Cheers

That's pretty much where I am, although mine is not an 'S' ? , I have been quoted this by Bristol & Portsmouth OPC for this service:

Porsche Boxster 6 year service:

Service £495.00
Belt £240.00
Brake Fluid: £95

£830.00 all in (inc VAT).

I'd be interested in how much this would cost at a Specialist.

 

[Stuart21UK]

2 hours ago, Adamsky said:

Does this effect the resell value of the car if it's not OPC?

ask yourself the same question and you'll have the answer

I think it depends on age of vehicle, I'd expect 3/4 year old car to be OPC serviced but older than that OPC or reputable Indie would be fine with me

[Stuart21UK]

1 minute ago, steveyvuk said:

That's pretty much where I am, although mine is not an 'S' ? , I have been quoted this by Bristol & Portsmouth OPC for this service:

Porsche Boxster 6 year service:

Service £495.00
Belt £240.00
Brake Fluid: £95

£830.00 all in (inc VAT).

I'd be interested in how much this would cost at a Specialist.

 

https://rpmtechnik.co.uk/servicing/fixed-price/porsche-981-3-4-s/ as an example (I think plus VAT)

The quote you have isn't so bad as it seems to match the Porsche GB pricing...the cost of a major for mine was quoted at £785 (not £630 as above) plus the 'extra's'...

IIRC the 'minor' wasn't quoted at £495 either, it was £675 or something (plus extras)

[Nobbie]

21 minutes ago, steveyvuk said:

That's pretty much where I am, although mine is not an 'S' ? , I have been quoted this by Bristol & Portsmouth OPC for this service:

Porsche Boxster 6 year service:

Service £495.00
Belt £240.00
Brake Fluid: £95

£830.00 all in (inc VAT).

I'd be interested in how much this would cost at a Specialist.

 

http://www.revolution-porsche.co.uk/servicing/boxster-981#additional-maintenance

£286 inc vat for the service, doesn't mention belt, but the OPC charge of £240 seems well over the top. Mind you, Revolution are up north, so prices are probably higher down south.

[steveyvuk]

50 minutes ago, Nobbie said:

http://www.revolution-porsche.co.uk/servicing/boxster-981#additional-maintenance

£286 inc vat for the service, doesn't mention belt, but the OPC charge of £240 seems well over the top. Mind you, Revolution are up north, so prices are probably higher down south.

Indeed, actually I recall paying around £295 + VAT at Brookspeed on the Cayman for the minor, so yes a significant premium but it has full OPC history and OPC warranty which I've utilised a few times already.

It's cost me nothing other than fuel for the last 10 months, so I'm OK (i.e. willing to live with) the premium.

Plus I get a loaner Boxster or Cayman 718 to rag around for the day, they gave me a GTS last time!

 

[Adamsky]

1 hour ago, steveyvuk said:

Indeed, actually I recall paying around £295 + VAT at Brookspeed on the Cayman for the minor, so yes a significant premium but it has full OPC history and OPC warranty which I've utilised a few times already.

It's cost me nothing other than fuel for the last 10 months, so I'm OK (i.e. willing to live with) the premium.

Plus I get a loaner Boxster or Cayman 718 to rag around for the day, they gave me a GTS last time!

 

Yeah I think they offer me a courtesy car - will be miffed its a bmw...

On the flip side, I plan on selling my Boxster next year - if not end of year, so I suppose that the OPC service will look better...

[Adamsky]

and as I was worrying about a BMW - they give me a BMW 420i... what a machine

[ATM]

Do they still charge 12 quid for a Porsche branded bottle of screen wash?

[GTSMarky]

On ‎7‎/‎16‎/‎2018 at 12:22 PM, Greenman said:

 

You need to go to a different OPC then, one that conforms to these Porsche fixed prices:

https://files1.porsche.com/filestore/download/uk/none/porscheservice-servicepricing-boxster-cayman-981/default/db89fed2-1d2b-11e8-bbc5-0019999cd470/Boxster-Cayman-(Type-981).pdf

 

 

Anyone know where the 2018 prices are?