Araf Posted February 14, 2017 Report Share Posted February 14, 2017 £300 or so. Have a word with @spearsy on here as he has a network of detailers that he has trained. Link to comment Share on other sites More sharing options...
solwisesteve Posted February 14, 2017 Author Report Share Posted February 14, 2017 I was going to guess c. £300.... So Leeds OPC want to charge Aberdeen OPC £1200!!! Aberdeen OPC want to get their own company in to do the work. They're looking at a company called Luxury Detailing who are based in North Lincolnshire. Luxury detail Link to comment Share on other sites More sharing options...
Araf Posted February 14, 2017 Report Share Posted February 14, 2017 1 minute ago, solwisesteve said: I was going to guess c. £300.... So Leeds OPC want to charge Aberdeen OPC £1200!!! Maybe Aberdeen have ripped Leeds off in the past and they're getting their own back. If dealerships can't negotiate between themselves then there may be history behind this so I'd keep out of that one. Link to comment Share on other sites More sharing options...
solwisesteve Posted February 14, 2017 Author Report Share Posted February 14, 2017 Maybe... I am starting to loose my rag now though. This has been going on for over a month. I've basically said time's up... get it sorted! I even mentioned Porsche GB. Link to comment Share on other sites More sharing options...
CPS Posted February 14, 2017 Report Share Posted February 14, 2017 Just tell them you want by Friday - 1. The car finished as agreed or 2. You money back. At least that way they know where they stand with you. Link to comment Share on other sites More sharing options...
Toddie Posted February 14, 2017 Report Share Posted February 14, 2017 I wouldn't mention them, i would email customer service or ring them, time to put the Doc Martins on! Sounds as though the 2 OPC's are having a giraffe! Can't work out how you have been so calm and collected over this, i can assure i wouldn't have been so sympathetic! Luxury Detailing are based in Barton just across the river from us, but have no knowledge of their work. Link to comment Share on other sites More sharing options...
Menoporsche Posted February 14, 2017 Report Share Posted February 14, 2017 On 03/02/2017 at 7:59 PM, Leonard said: Porsche work very hard at building and protecting their reputation. Say no more. So does Donald Trump... Link to comment Share on other sites More sharing options...
RCS Posted February 14, 2017 Report Share Posted February 14, 2017 2 hours ago, solwisesteve said: Maybe... I am starting to loose my rag now though. This has been going on for over a month. I've basically said time's up... get it sorted! I even mentioned Porsche GB. Don't mention it - do it. I have found Porsche GB to be extremely supportive, I have also found Leeds sometimes to be dilatory, and slow to call back. Link to comment Share on other sites More sharing options...
Daniel Joseph Posted February 14, 2017 Report Share Posted February 14, 2017 11 minutes ago, RCS said: Don't mention it - do it. I have found Porsche GB to be extremely supportive, I have also found Leeds sometimes to be dilatory, and slow to call back. Definitely do it. I think Porsche would be pretty embarrassed by what you've had to put up with and will give Aberdeen OPC a hard time over it. Not at all the Approved Used experience they promote in their publicity. Link to comment Share on other sites More sharing options...
mike597 Posted February 14, 2017 Report Share Posted February 14, 2017 I'd have lost my rag about three weeks ago so lasting out a month is testament to your exceptional patience. If you're not happy, I would escalate it to anyone and everyone you can think of. I'd call porsche gb and lodge a complaint with them. I'd find out who is is charge at the opc, the dealer principal or managing director and call them directly and explain your concerns. Don't be fobbed off, go directly to the top and don't accept any bulls hit. Post it on porsches twitter feed, public shaming normally guarantees a quick response. Link to comment Share on other sites More sharing options...
Leonard Posted February 14, 2017 Report Share Posted February 14, 2017 2 hours ago, Menoporsche said: So does Donald Trump... Difference being nobody thinks Donald is anything but a c*ck... Link to comment Share on other sites More sharing options...
Daniel Joseph Posted February 14, 2017 Report Share Posted February 14, 2017 52 minutes ago, Leonard said: Difference being nobody thinks Donald is anything but a c*ck... Absolutely nobody, indeed...other than the 62 million Americans who voted for him...and Vladimir Putin. ? Link to comment Share on other sites More sharing options...
Stuart21UK Posted February 14, 2017 Report Share Posted February 14, 2017 On 2/3/2017 at 7:59 PM, Leonard said: Porsche work very hard at building and protecting their reputation. Say no more. Unless you consider it has taken them 6 months so far to provide me with correctly addressed Porsche Assistance and Warranty documents...we are on about version 7 and I've not heard from the girl dealing with it at Silverstone OPC since 9/12/2016....even chased her on 17/1/2017 and didnt even get an acknowledgement! Service is good when its good but 50% of the time its basic stuff the cant seem to get right...what does it take to phone or email to let someone know what the progress is!? Basic customer service is shyate in this country..Porsche are no exception ...now off to ask who Mr Brown (no initial) who lives at (line 1 and 2 of address mixed up) in (village missing entirely from address is, by email...with a CC to the OPC After sales Manager this time... Link to comment Share on other sites More sharing options...
Leonard Posted February 14, 2017 Report Share Posted February 14, 2017 2 minutes ago, boxsternoob56 said: Unless you consider it has taken them 6 months so far to provide me with correctly addressed Porsche Assistance and Warranty documents...we are on about version 7 and I've not heard from the girl dealing with it at Silverstone OPC since 9/12/2016....even chased her on 17/1/2017 and didnt even get an acknowledgement! Service is good when its good but 50% of the time its basic stuff the cant seem to get right...what does it take to phone or email to let someone know what the progress is!? Basic customer service is shyate in this country..Porsche are no exception ...now off to ask who Mr Brown (no initial) who lives at (line 1 and 2 of address mixed up) in (village missing entirely from address is, by email...with a CC to the OPC After sales Manager this time... I think everyone may be misquoting me here What I meant was they work hard at hiding any shyate customer service and poor reliability Link to comment Share on other sites More sharing options...
Stuart21UK Posted February 14, 2017 Report Share Posted February 14, 2017 5 minutes ago, Leonard said: I think everyone may be misquoting me here What I meant was they work hard at hiding any shyate customer service and poor reliability ah ok EDIT but I dont think they are even that calculating...I think they are generally just as shoddy as everyone else Link to comment Share on other sites More sharing options...
Andy Mac Posted February 14, 2017 Report Share Posted February 14, 2017 I've rejected my car this week (981S bought end Nov and had two return trips / without it for a month / and still have issues). In the 900 ish miles I've done about 400 ish was due to returns / issues... They (Nottingham OPC) agree / have accepted the return due to the hassle - inconvenience - opposite of "total peace of mind" and of sub standard quality. Very sad as it is a superb drive - best car I have owned. But appears to be a lemon (lime?). Sales manager has been excellent - quick response to my request. Plate transfer in progress / once V5 here - eta - 2-3 days now - they will collect and refund in full. Last drive today - in the garage awaiting collection. I'll update the running report in due course when I have the energy to go over it all.... Link to comment Share on other sites More sharing options...
CPS Posted February 14, 2017 Report Share Posted February 14, 2017 3 minutes ago, Andy Mac said: I've rejected my car this week (981S bought end Nov and had two return trips / without it for a month / and still have issues). In the 900 ish miles I've done about 400 ish was due to returns / issues... They (Nottingham OPC) agree / have accepted the return due to the hassle - inconvenience - opposite of "total peace of mind" and of sub standard quality. Very sad as it is a superb drive - best car I have owned. But appears to be a lemon (lime?). Sales manager has been excellent - quick response to my request. Plate transfer in progress / once V5 here - eta - 2-3 days now - they will collect and refund in full. Last drive today - in the garage awaiting collection. I'll update the running report in due course when I have the energy to go over it all.... That's sad to hear. Has the experience put you off looking for another 981 ? Link to comment Share on other sites More sharing options...
Andy Mac Posted February 14, 2017 Report Share Posted February 14, 2017 Thank you - I know it's just a car, but it is a big deal to me. Should have been a dream purchase - but it has been the opposite. It's really tricky - it is an incredible drive - as you know - if you like driving - it's right up there. I love the styling / the sound / feel / balance etc. At the moment - yes - I know I've been ultra unlucky - but I need a break from it for a bit until I look again. ?? Link to comment Share on other sites More sharing options...
Leonard Posted February 14, 2017 Report Share Posted February 14, 2017 4 minutes ago, Andy Mac said: Thank you - I know it's just a car, but it is a big deal to me. Should have been a dream purchase - but it has been the opposite. It's really tricky - it is an incredible drive - as you know - if you like driving - it's right up there. I love the styling / the sound / feel / balance etc. At the moment - yes - I know I've been ultra unlucky - but I need a break from it for a bit until I look again. ?? Sorry to hear that. What's gone wrong bar the drain issue then? Link to comment Share on other sites More sharing options...
Andy Mac Posted February 14, 2017 Report Share Posted February 14, 2017 I'll pop it in the running report - lots Link to comment Share on other sites More sharing options...
Leonard Posted February 14, 2017 Report Share Posted February 14, 2017 8 minutes ago, Andy Mac said: I'll pop it in the running report - lots Link to comment Share on other sites More sharing options...
Daniel Joseph Posted February 14, 2017 Report Share Posted February 14, 2017 Very sorry to hear of all your problems, @Andy Mac. At least you've been able to bring the matter to a definitive conclusion. Hope that, when the pain subsides, you'll be able to consider getting another Boxster. Next time around, it'll be brilliant! Link to comment Share on other sites More sharing options...
Andy Mac Posted February 14, 2017 Report Share Posted February 14, 2017 Exactly ?? Sorry for taking the thread off piste from OPs issues. I'll update in the runining report. Link to comment Share on other sites More sharing options...
neil.c Posted February 14, 2017 Report Share Posted February 14, 2017 Well I can't believe you have not involved Porsche GB yet. Didi you buy this car over the internet and not see it until you collected it? Link to comment Share on other sites More sharing options...
martyn Posted February 14, 2017 Report Share Posted February 14, 2017 11 minutes ago, Andy Mac said: Exactly ?? Sorry for taking the thread off piste from OPs issues. I'll update in the runining report. Good decision to return the car, glad the OPC are taking it back without any argument. I reckon you would never be 100% happy with it, always worrying about what would go wrong next. However, take a deep breath and dive back in to the market and get a replacement you know you want to!???, and enjoy!! Link to comment Share on other sites More sharing options...
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