Patt Posted February 19 Report Share Posted February 19 Its the condescending attitude they treat their customers with - I probably know more about the car than their "gold class" parts swap out person, yet the customer service idiot will still follow their script of BS and lies. Can we add refused to acknowledge as a fault, despite pictures of the dash error - had to call Porsche assist to get car recovered before they would do anything...then wait two weeks for them to "diagnose" that the car, and customer were correct...then wait another week for parts to be ordered and fitted. Quote Link to comment Share on other sites More sharing options...
MH82 Posted February 22 Report Share Posted February 22 991.1 C2S, complete PDK gearbox replacement. £19k 🤯 2 Quote Link to comment Share on other sites More sharing options...
Ringmaster999 Posted February 22 Report Share Posted February 22 32 minutes ago, MH82 said: 991.1 C2S, complete PDK gearbox replacement. £19k 🤯 That’s a bit of a pain. What were the issues with the PDK gearbox Quote Link to comment Share on other sites More sharing options...
bandit_287 Posted February 22 Report Share Posted February 22 981 had the PDK replaced and was going in for another gearbox eighteen months later as the replacement was faulty too. 1 Quote Link to comment Share on other sites More sharing options...
EXY Posted February 22 Report Share Posted February 22 On 2/17/2024 at 4:26 PM, iborguk said: I had the same issue on my 718, involved the spoiler frame (the motor and mechanism) being replaced. Ball park £800 part iirc (last year), replaced by the independent supplying dealer under their third party warranty. Just out of curiosity if this wasn't covered by warranty would you fix it at your own expense or live with it? Quote Link to comment Share on other sites More sharing options...
iborguk Posted February 22 Report Share Posted February 22 4 minutes ago, EXY said: Just out of curiosity if this wasn't covered by warranty would you fix it at your own expense or live with it? I’d try and source the spoiler motor , which is part of the frame from a donor car/salvager. Ballpark £150-200. 1 Quote Link to comment Share on other sites More sharing options...
iborguk Posted February 22 Report Share Posted February 22 https://www.ebay.co.uk/itm/225342991435?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=8xMc12cKTTW&sssrc=4429486&ssuid=N4q1bEX5R42&var=&widget_ver=artemis&media=COPY Quote Link to comment Share on other sites More sharing options...
MH82 Posted February 24 Report Share Posted February 24 On 2/22/2024 at 1:40 PM, Ringmaster999 said: That’s a bit of a pain. What were the issues with the PDK gearbox Oil leak. An independent or specialist would have fixed it. Porsche position is any problem, replace whole gearbox. 1 Quote Link to comment Share on other sites More sharing options...
bally4563 Posted February 26 Report Share Posted February 26 On 2/24/2024 at 5:36 PM, MH82 said: Oil leak. An independent or specialist would have fixed it. Porsche position is any problem, replace whole gearbox. That basically defines modern society these days got a problem, chuck it get another, that’s everything even relationships! Quote Link to comment Share on other sites More sharing options...
EXY Posted February 27 Report Share Posted February 27 15 hours ago, bally4563 said: That basically defines modern society these days got a problem, chuck it get another, that’s everything even relationships! Sadly more often than not that's the more cost effective option Quote Link to comment Share on other sites More sharing options...
cozzykim Posted February 27 Report Share Posted February 27 2 hours ago, EXY said: Sadly more often than not that's the more cost effective option As a man languishing in poverty after three divorces, I beg to differ. 🤨🤣 Quote Link to comment Share on other sites More sharing options...
EXY Posted February 27 Report Share Posted February 27 1 hour ago, cozzykim said: As a man languishing in poverty after three divorces, I beg to differ. 🤨🤣 Ahh but you are doubtless rich in other ways It does worry me sometimes that it is cheaper to buy a new appliance than replace a component/s. Quote Link to comment Share on other sites More sharing options...
moonshine Posted February 27 Report Share Posted February 27 (edited) When my belt tensioner bolt sheared, the initial response was the warranty would not cover it, as the belt and tensioner was a specific excluded item. I was prepared to take them to task on it the Glasgow OPC service department quickly managed to Put things right and get the labour through as goodwill and I had to cover the parts costs, which was in the low £100’s i was fearing the worst that the work would require an engine out job to get access to remove the broken tensioner bolt, but they were able to get it out with the engine in situ. See this thread Edited February 27 by moonshine 1 Quote Link to comment Share on other sites More sharing options...
moospeed Posted February 28 Report Share Posted February 28 Maybe it's a separate topic but I wondered if there were similar good/bad stories for non-OPC warranties. Vested interest as I don't have a warranty on mine, it fell out of warranty with the previous owner and as it would cost an unnecessary amount just to "tick the boxes" (i.e. re-service an already serviced car) to allow it to have the warranty an aftermarket one is the realistic option. Or just wing it and stash some cash. Quote Link to comment Share on other sites More sharing options...
andygo Posted March 4 Author Report Share Posted March 4 Just got a replacement half of my PSE approved for replacement by Porsche. As a bit of a bonus, I'm getting a 4.0 GTS to use for a couple of days. 3 Quote Link to comment Share on other sites More sharing options...
McDonald Posted March 4 Report Share Posted March 4 22 minutes ago, andygo said: Just got a replacement half of my PSE approved for replacement by Porsche. As a bit of a bonus, I'm getting a 4.0 GTS to use for a couple of days. Two days to explore the highlands? That's a mission. Quote Link to comment Share on other sites More sharing options...
andygo Posted March 4 Author Report Share Posted March 4 4 hours ago, McDonald said: Two days to explore the highlands? That's a mission. Not quite the highlands, but I'm off to Oulton Park as my son is shaking down the BMW M4 GT4 that he's racing in British GT this year... Still a 300 mile round trip, might go the scenic route. 1 1 Quote Link to comment Share on other sites More sharing options...
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